FAQ

GENERAL

Can I win real money?

Blazing Bets Blackjack is a free to play social casino game intended for entertainment purposes only. While you may elect to make in-app purchases to enhance your gaming experience, there is no chance of winning real money.


How do I turn the sound on/off?

You can turn the sound on or off by clicking on the gear icon in the upper right corner of your screen and toggling the button on/off for sounds.


Why should I connect to Facebook?

Connecting to Facebook is one of the easiest ways to ensure that your player history is never lost. You can connect to Facebook when prompted within the game or by clicking on the Facebook login button near the bottom left of the screen. You have complete control over what is posted to your Facebook page and we will never share your information with others.

Be sure to Like Blazing Bets Blackjack on Facebook and gain access to the latest news, updates and many free chip giveaways!


Can I invite my friends to play Blazing Bets Blackjack?

You can invite your friends to play Blazing Bets Blackjack! After you connect with Facebook you can invite friends by clicking on the icon in the lower left corner of the main screen.

You can also Like Blazing Bets Blackjack‘s Facebook page to join a community of players and enjoy free chip giveaways!


What are the odds of winning in Blazing Bets Blackjack?

All games in Blazing Bets Blackjack are based off the same odds as real casino games. The chances of winning and losing with no guarantees is what the thrill of the game is all about! Your odds of winning will not change based on purchases made.

There is no chance of winning real money in Blazing Bets Blackjack


Where can I find my User ID?

You can find your User ID by clicking on the gear icon in the top right corner of your screen. Your User ID will be located within the pop up window and will begin with “BLZ” or “RS” followed by a series of numbers.


Will I lose my progress if I update or uninstall?

If you uninstall Blazing Bets Blackjack and you are playing as a guest your progress may be lost. Updating the game should not cause a loss in player data.

The easiest way to ensure your player data is never lost when uninstalling or transferring devices is to connect with Facebook! You can keep your same player history no matter what device you’re playing on!

Connect to Facebook by pressing the button in the upper left corner of the screen.


What do I do if my game lost connection?

Please make sure you are playing the most up to date version of Blazing Bets Blackjack and that your internet connection is operating properly. We always suggest players connect to a secure and strong WiFi network when playing. If this does not fix the experience please try force quitting the application and reloading.

If you are still experiencing connection issues please select the Contact Us button and our Customer Support team will get back to you!


How do I receive notifications for free chips and special offers?

Turn on push notifications to receive free chips and special offers right on your phone! You can do this by clicking “allow” when asked if you’d like to opt-in for notifications upon install. You may adjust these settings on iOS by entering your phone’s settings, selecting “notifications” and scrolling down to Blazing Bets Blackjack. From there you may toggle on/off the notification controls. On Android this can be done by entering settings and scrolling to the “Apps” entry. Scroll down to Blazing Bets Blackjack to enable or disable notifications.


 

 

BILLING

I have not received my purchase yet.

Please completely close out of the application and relaunch to refresh your account. If your purchase is still not available please use the Contact Us button and provide as many details as possible in regards to your purchase. Our Customer Support team will get back to you and award any verified missing purchases as soon as possible.


I think I was charged twice.

When making a purchase, please select the purchase button only once to ensure two purchases are not made while processing payments. If you believe you were charged twice please select the Contact Us button above and our Customer Support team will get back to you as soon as possible.


I have a question about a recent purchase.

If you have any questions regarding your purchase that can not be found in our FAQs please select the Contact Us button above. Our Customer Support team will answer any questions you may have as soon as possible. Please have a copy of your purchase receipt readily available if applicable.


What methods of payment are accepted?

All purchases made in Blazing Bets Blackjack are processed by the app store associated with your device. To input updated payment information, new payment information, or see valid forms of payment please visit the app store associated with your device.


Troubleshoot payment issues.

All purchases made in Blazing Bets Blackjack are processed by the app store associated with your device. To input updated payment information, new payment information, or see valid forms of payment please visit the app store associated with your device.


Does making a purchase affect my odds of winning?

Your odds of winning are unaffected by any purchases made.


 

 

GAME PLAY

How do I earn more free chips?

You can earn free chips often by collecting your consecutive daily bonus, and collecting your bi-hourly bonus!

Like Blazing Bets Blackjack on Facebook for even more chances to win free chip giveaways, get the latest news, updates and more!


How do I get on the Leaderboard?

Your Leaderboard status is based on the total amount of wins accumulated during a single session. The largest of these total wins are then recorded and presented on a daily, weekly, and all time Leaderboard! You may increase your bets to increase possible wins!